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Help and advice

We've tried to answer some of the most common questions here, however if you can't find what you're looking for please feel free to contact usFAQ's

Your order

Follow the link below to find out how to place your order and to see details regarding the information we require. Place My Order

your DSa Insurance

We provide a specialist All Risk insurance policy to cover all Hardware and Software when purchased via the DSA. My Insurance

Technical support

Our trained and highly experienced Technical Support team will be happy to help you with any questions or concerns regarding your DSA Equipment.Technical query

DSA Students

This page contains information for students in receipt of a DSA Award for specialist equipment and/or training.

Placing Your Order

If you have received your DSA funding entitlement letter and would like to order your equipment please follow the steps required to Place Your Order.

Once you receive your DSA equipment and/or software, we are here to support you as and when you require, either with training or via our experienced technical team.

Training

Training plays an important role in the delivery of an effective service to students. If you have received your equipment and have been awarded training sessions as part of your DSA award, please Contact Us to arrange a date and time for your session to take place. We will try to deal effectively and with the minimum of disruption to your studies, by coming to you at an address and time of your choice to train you in the areas you feel you need some extra support.

If you are experiencing problems with a certain software package or hardware, this can result in a you not getting the most out of your equipment. We have found that training can help in many of these situations and our sessions are adapted to each student's needs and requirements.

Technical Support

If it is a technical difficulty you are having please contact our experienced Technical Team for help and advice.

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